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Training Needs Analysis and Return on Investments - Certification (Certified from USA for level II)
Objectives

This course will help participants:

 

  • Prepare and agree an investigation plan for the identification of current and future training needs at organizational, departmental or work-group level
  • Select and use a range of information-gathering methods so that training needs are reliably identified within time and cost constraints
  • Apply a practical technique for the analysis of the information and data to identify needs and determine priorities
  • Use a structured framework for the development and production of an outline plan to show the proposed training solution
  • Seek informal and formal reaction via a written report and presentation to secure approval for the recommendations

Outlines

A systematic approach to training:

  • Recognize change forces
  • Identify training needs
  • Analyze job functions
  • Define training objectives
  • Select trainees
  • Design the training
  • Facilitate the training
  • Measure outcomes

Assessment of training needs:

  • What should a training needs analysis cover?
  • The depth of your investigation
  • Identification of needs at individual, occupation and organizational level
  • Residual, present and future needs

Getting the process started:

  • How to identify that you have a need

 

A model for action

 

The six-step model for identifying training needs

 

  • Organize and plan
  • Collect the information
  • Determine the problems and their priorities
  • Develop outline solutions
  • Re-examine and discuss with senior commissioning managers
  • Present final report

Organizing and planning the training needs study:

Establishing terms of reference

  • Background
  • Aim of the training needs project
  • Client
  • The project team
  • Scope
  • Budget
  • Consultation
  • Methodology
  • Timescale
  • Management
  • Reporting

Availability of resources

  • Time requirement
  • Budget
  • Personnel

Exploration of existing documentation

  • Training policy
  • Training plans and budgets
  • Previous training needs analysis
  • Organizational documentation
  • Competence frameworks
  •  Job descriptions
  • Person specifications
  • Performance appraisals
  • Manpower forecasts

 

Design and implementation of the survey:

Preparation and analysis

  • Terms of reference
  • Desk study of standard data
  • Key areas for investigation
  • Design interview instrument
  • Validate survey design
  • Collate and analyze of symptoms
  • Identify training needs

Information gathering

  • Preliminary review with key personnel
  • The structured interview
  • Small group conferences
  • Telephone interviews
  • Additional investigation tools
  • Collating the information

Communicating the results:

  • Analysis and report
  • Making a persuasive training needs presentation
  • Securing commitment

Conclusion:

  • Course review / discussion
  • Close

           

Who Should Attend

This course is designed to prepare individuals and trainers to introduce an effective training needs analysis system within any organization.

Duration

5 Days

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