+966 920007771
Negotiation Skills for Managers
Objectives

  • Understand the basic types & phases of negotiations
  • Apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of agreement
  • Deal with personal attacks and other difficult issues
  • How attitudes and actions impact others
  • Effective techniques for dealing with difficult people
  • How to know when to walk away
  • Techniques for managing anger

Outlines

 

Module I:

  • Define Negotiation & its Importance
  • Styles of Negotiations
  • Preparing for Negotiation
  • Structuring a Negotiation

 

Module II:

  •  Personal Power & how to increase it
  •  Behavioral Analysis
  •  Dealing with the Four Behavior Styles
  •  Negotiation Tactics

 

Module III:

  •  Movement and Concessions
  •  Conflict Resolution
  •  Reciprocal Relationships
  •  Dealing with Change

 

Module V:

  •  The Agreement Frame
  •  The Ten Commandments of Change
  •  Preventing Problems
  •  Dealing with Problems

Who Should Attend

- This course is designed for supervisors and managers who want to learn core negotiation skills and the critical steps in the  negotiation process.

- This program is appropriate for professionals at all levels who want to enhance their negotiation skills and work more productively with customers, colleagues, partners, vendors, and others. No prior training in negotiation is required.

Duration

2 Days

Start Date End Date Country City

Register Now

Please enter full name.
Please enter full name.
Please provide a valid email.
Please enter 10 digit mobile number.