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Employee Empowerment & Engagement
Objectives

 

  • Give employees more influence over the decisions that affect them and be sure of a positive response
  • Maximise the intrinsic motivation of their staff
  • Use interpersonal skills to develop and empower their staff
  • Implement ideas for effective delegation
  • Understand their role in empowering the work force
  • Apply company-wide initiatives for empowering and engaging employees

Outlines

 

DAY 1 -

What is meant by Empowerment and by Engagement?

  • Definition of Empowerment and what it attempts to achieve
  • Definition of Engagement and what it attempts to achieve
  • Characteristics of engaged employees and of disengaged employees
  • Characteristics of empowered employees and un-empowered employees
  • Motivation – Intrinsic and extrinsic
  • Goal theory

DAY 2 -

Techniques for engaging employees

  • Informal participative decision-making programmes
  • Job enrichment,
  • Continuous improvement
  • Self-managed work teams.
  • Quality circles
  • Informal and formal consultation processes
  • The establishments of charters with employees

DAY 3 -

The Role of the Supervisor and Team Leader

  • The relationship with ER and HR
  • The Interpersonal skills involved – listening, communicating, assertiveness and influence
  • The responsibility for people
  • Delegation
  • Running Meetings

DAY 4 -

Empowered performance reviews

  • Agreeing goals
  • Motivating through feedback
  • The importance of praise and how to make it more effective
  • Coaching
  • Reviewing performance
  • Providing genuine development
  • Handling unrealistic expectations

DAY 5 -

The key interventions

  • Recruitment
  • Induction
  • Setting standards
  • Handling problems
  • Handling change
  • The relationship with your boss

 

Who Should Attend

 

  • Supervisors, Superintendents and Team Leaders
  • Staff with potential to reach supervisory and team leader roles
  • HR or Personnel Generalists
  • HR Business Partners
  • Employee Relations Specialists

Duration

5 Days

Start Date End Date Country City

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