Managers are always in need of objective methods to define the real causes of work problems, analyze its negative effects, determine possible solutions, and decide upon the optimum actions to be taken.
This course will provide participants with practical techniques for problem solving, and easy-to-implement quantitative techniques for decision-making that can help with better management of different functions in organizations.
Course subjects will be presented through practical cases and examples that allow participants to gain the required knowledge and skills through a practical training approach.
Symptoms, causes and problems.
Systematic Techniques for problem solving.
Group and individual problem solving approaches.
Data analysis techniques.
Creative thinking and management techniques.
Types of decisions.
Tools and techniques for decision-making.
Correlation between decision making and the problem solving process.
Setting, evaluation and selection of alternatives.
Implementation and follow up.
Who Should Attend
Senior and middle managers that need to have practical tools to solve work problems and to make the right decisions to achieve targets.