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Creative Methods of Problem Solving and decisions Making

Skills developed during KT’s Problem Solving & Decision Making workshop enable you to:

  • Conduct root cause analysis (RCA) on complex problems.
  • Make tough decisions aligned with operational priorities.
  • Identify and plan for the resolution high-priority issues.
  • Understand and proactively manage risks and opportunities.
  • Ask the right questions to find hidden insight.


  • Definitions
  • Factors that help effective decision making
  • 6 C’s of decision making
  • Inherent personal traps
  • Conceptual blocks to creativity
  • Types of conceptual blocks
  • Barriers to creativity
  • Three components of creativity
  • Tools for creating new ideas
    • Attribute listing
    • Brainstorming
    • Visioning
  • Tools for defining problems
    • Kipling method
    • Problem statement
    • Challenge method
    • 6 thinking hat 
  • Creating a creative climate
  • Problem solving styles
  • Steps in problem solving
    • Defining the problem
    • Identifying success criteria
    • Understanding the problem environment
    • Generating alternative solutions
    • Analyzing facts, hidden assumptions, and unexpected impacts
    • Selecting the best decision
  • Tips for building up your problem-solving toolbox
  • Tools for understanding complex situations
    • Appreciation
    • Drill-down
    • Cause & effect diagrams
    • System diagrams
    • SWOT analysis
    • Risk analysis



Day Three:

  • Tools for understanding complex situations (Continued)
    • Porter’s five forces
    • Value chain analysis
    • CATWOE
  • Bringing it all together
  • Developing a personal action plan

Who Should Attend


  • This program is designed for all Team leaders and professionals who wish to improve the accuracy of their conclusions and decisions
  • Individuals who desire to develop critical thinking and problem solving as a core competency
  • Professionals who are looking for a refresher program  on how to analyses problems and develop potential solutions


5 Days

Start Date End Date Country City
2022-08-14 2022-08-18 Saudi Arabia Al-Dammam

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