CATEGORY TYPE: Business & Management

COURSE NAME:Building Leadership Charisma


This course can be scheduled at your convenience, to request this course please click here


Change Management:

Change management entails thoughtful planning and sensitive implementation, and above all, consultation with, and involvement of, the people affected by the changes. If you force change on people normally problems arise. Change must be realistic, achievable and measurable. These aspects are especially relevant to managing personal change. Before starting organizational change, ask yourself: What do we want to achieve with this change, why, and how will we know that the change has been achieved? Who is affected by this change, and how will they react to it? How much of this change can we achieve ourselves, and what parts of the change do we need help with? These aspects also relate strongly to the management of personal as well as organizational change.

Performance Measurement:

Performance measurement is a fundamental building block of TQM and a total quality organization. Historically, organizations have always measured performance in some way through the financial performance, be this success by profit or failure through liquidation.

However, traditional performance measures, based on cost accounting information, provide little to support organizations on their quality journey, because they do not map process performance and improvements seen by the customer. In a successful total quality organization, performance will be measured by the improvements seen by the customer as well as by the results delivered to other stakeholders, such as the shareholders.

This course covers why measuring performance is important. This is followed by a description of cost of quality measurement, which has been used for many years to drive improvement activities and raise awareness of the effect of quality problems in an organization.

A simple performance measurement framework is outlined, which includes more than just measuring, but also defining and understanding metrics, collecting and analyzing data, then prioritizing and taking improvement actions. A description of the balanced scorecard approach is also covered.

Workshop Wrap-Up

Within this course, participants will have an opportunity to ask questions and fill out an action plan.



  • Understanding tools of leadership.
  • Learning constraints of business communication.
  • Understanding attitude of workers.
  • Acquiring power of team-leading.
  • Understanding problem solving modalities.
  • Gaining decision taking skills.
  • Coping with innovation demands.


Module I: Management vs. Leadership:

  • Basics of managerial process.
  • Concepts of leadership.
  • Coping with vision & mission of the organization.
  • Building up the leadership: leadership theories.

Module II: Self-improvement:  

  • What is Excellence?
  • Self-management principles
  • John P Cotter’s 'eight steps to successful change'
  • Responsibility for being a leader.

Module III: Organizational Behavior:

  • Work ethics. 
  • Attitudes and Motives of Manpower.
  • Organizational loyalty.
  • Decision making and problem solving.
  • Communication skills.
  • Building teams at work environment.

Module IV: Building charisma:

  • What is charisma?
  • Joes and Harry's window.
  • Chain of power.
  • Negotiation skills.
  • Performance Appraisal.
  • Body language for leaders.
  • Deciding the inter-departmental interfaces and communications requirements
  • Identifying personality strength and weakness chains.

Module V: Workshops and Brain Storming.

  • Goal setting modalities.
  • Setting an operational plan: Practical activity.
  • Senior Managers.
  • Planners.
  • Head of Departments.
  • Staff subject to upgrading.
    • 5 Day(s)

    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi

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    Al-Zamil CoolCare

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    General Authority of Civil Aviation (GACA)

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    Al-Suwadi Services

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    Coldstorec Group Of Saudi Arabia

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    Saudi Aramco

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    Al-Suwadi Services

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    Al Khodari Company

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    Al Khodari Company

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    Al Khodari Company

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    Al Khodari Company