CATEGORY TYPE: Business & Management

COURSE NAME:Self-development for administrative assistants


This course can be scheduled at your convenience, to request this course please click here


This course offers business awareness and management skills to experienced Office Professionals, Executive PAs, senior administrators and team leaders looking to confidently take on managerial tasks and enhance their contribution to the organization.

Changes within the office environment have resulted in the roles and responsibilities of executive secretaries/assistants, PAs and senior administrators moving closer to that of their managers, resulting in new challenges, the adoption of certain managerial tasks and increased career opportunities. In these new roles, today’s senior office professionals are challenged to offer additional support to their teams and managers by demonstrating an understanding of the business environment and the aims and objectives of their organization.

This comprehensive three-day workshop offers Office Professionals the opportunity to develop and practice the management and business skills required to ensure their confidence in the workplace.



Gain respect for your ideas and contributions, and raise your profile within the management team.

• Contribute confidently and become your manager’s right-hand representative at meetings.

• Know your way around the business environment and gain greater satisfaction by understanding the dynamics of your own organization.

• Enhance your productivity and performance.

• Extend your self-management skills.

• Develop project management methods.

• Ensure that you’re a positive team player.



The Principles of Management

  • Becoming a senior team player.
  • Thinking for your manager.
  • Planning, goal-setting, achieving targets and monitoring performance.
  • Time management, organisational skills, prioritising, effective use of resources
  • and delegation management.
  • The ins and outs of business issues.


Effective Communications

  • Efficient communication and presentation skills.
  • Producing the perfect report.
  • Information gathering for meetings and briefings.
  • Representing your manager.


Developing Your Leadership Skills

  • Different leaders have different styles - learn how to recognise them.
  • Be conscious of how different leadership styles impact on staff.
  • Know how to overcome adversity and offer successful solutions.
  • Encourage management delegation.
  • Develop your own role and profile.


Creating Powerful Teams

  • Identify your own role and recognise the strengths in others.
  • Find out the pros and cons of People Management.
  • Recognise the characteristics of successful teams.
  • Participate in analysis and feedback.


Project Management

  • Key elements of project management.
  • Setting objectives.
  • Planning ahead for successful projects.
  • Overcoming obstacles and taking corrective measures.


Self-development Within the Workplace

  • Raising your profile confidently and quickly.
  • Recognising and overcoming personal barriers.
  • Taking control of new challenges with confidence.
  • Keeping pace with your own goals and recognising development opportunities.


Personal Development

  • Creating your action plan.
  • The importance of networking to accelerate your growth.


Managers wishing to broaden and improve their skill sets, those new to management, and those who wish to build their knowledge of contemporary management techniques.

    • 5 Day(s)

    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi

    Really this course is important for any inspector, so I will recommended it for our employees. And thanks a lot!
    Ahmed Al-Yami

    You are doing excellent bringing such very talented instructor. Please keep it up.
    Ahmed Afifi
    Al-Zamil CoolCare

    I would like to appreciate you as well as the instructor for a good training due to the fact that the helping to gain new information about the types of valve with advantages and disadvantage as well. Many thinking.
    Zaki Ali Aldawood

    This course was very beneficial and helpful to understand one of the Major NDT method. I encourage ITC to continue with this performance.
    Talal Saad AlHasawi

    ITC service was in overall excellent. Thanks.
    Wael M. Morsy

    This course was good and a nice guide to the PMP exam. Thanks.
    Yazeed Mohamed Mreki
    General Authority of Civil Aviation (GACA)

    It was good course & good preparation with excellent instructor. Thanks a lot.
    Faisal Mahdi Al-Qahtani

    It was a nice course to have. I suggest taking this course with the same instructor to other people. Thanks for the instructor for his kindness & helfull during the course.
    Abdul-Moniem Al-Humoud

    It is very important course, which enable us to improve our knowledge to work approaching our big account and can be recall us the key account. This is will support us to active result for the best of the Co.
    Mohammed Amjad
    Al-Suwadi Services

    The instructor is highly and technical knowledgeable in explaining all the subject in the course taken.
    Noel V. Garan
    Coldstorec Group Of Saudi Arabia

    Instructor was well prepared and knowledgeable I gain lot of useful information.
    Gulam Khan
    Saudi Aramco

    It was a good learning experience. Got to know the concept involved in key account.
    Muthuraman Nachiappan
    Al-Suwadi Services

    The instructor Mr. Ahmed Sabry has a very nice spirit.
    Salam Fakhoury
    Al Khodari Company

    It is very useful to us and increase our knowledge.
    Mohammed Rashed Afifi
    Al Khodari Company

    The course is excellent and helpful. It help me in organizing the work in more safe manner.
    Muzammil Hayat
    Al Khodari Company

    The instructor is very knowledge and hard working, his way of teaching is very good.
    Ibrahim Darwish
    Al Khodari Company