CATEGORY TYPE: Business & Management

COURSE NAME:Creative Problem solving Techniques


This course can be scheduled at your convenience, to request this course please click here

Most of us encounter problems in our work. However, sometimes we have to go beyond the existing procedures to create new ways of solving the problems we face in our roles. Using the techniques of creative problem solving, we can change the way we see the context of a problem and create new ways of meeting the challenges in achieving our goals. This course has been classified as Management Development & Leadership.


After completing this workshop, participants will have the skills and knowledge to:

  • Identify the need for and successfully execute Cause Analysis (three types), Creative Problem Solving, Decision Making, and the Anticipating Problems and Planning processes.
  • Demonstrate critically important Group Effectiveness and Teamwork skills.
  • Increase creativity in problem solving by pushing through mental roadblocks and broadening existing thinking to create innovative ideas and solutions.
  • Separate complex problems into prioritized, manageable concerns using the Situation Analysis process questions.
  • Resolve fully, or partially one or more work-related concerns.
  • Create an Action Plan to further develop Problem Solving & Decision Making skills in the context of work-related issues.


  • Deepening our understanding of the nature of creativity
  • Identifying the origins of our own creativity and that of others
  • Know how to use play to create an appropriate mindset for creative thinking
  • Defining and distinguishing creativity and problem solving
  • Taking a structured approach to solving problems
  • Creating the time and space at work for creative thinking
  • Identifying six different creative thinking techniques and applying them to problem solving
  • Identifying and applying the four stages of creativity and problem solving
  • Identifying the key characteristics of leading a creative team
  • Assessing the feasibility of your idea before selling that idea to others
  • Creating an action plan for future development of creative problem solving.
  • The influence of personality types on decision making, gaining insights into your own preferences and be provided with tools to improve your personal effectiveness

PSDM is designed for all levels in the organization: executives, managers, supervisors, team leaders, operators, maintenance, engineers, technicians, etc. Wherever there is a need for organized, systematic thinking to resolve issues.

    • 5 Day(s)

    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi

    Really this course is important for any inspector, so I will recommended it for our employees. And thanks a lot!
    Ahmed Al-Yami

    You are doing excellent bringing such very talented instructor. Please keep it up.
    Ahmed Afifi
    Al-Zamil CoolCare

    I would like to appreciate you as well as the instructor for a good training due to the fact that the helping to gain new information about the types of valve with advantages and disadvantage as well. Many thinking.
    Zaki Ali Aldawood

    This course was very beneficial and helpful to understand one of the Major NDT method. I encourage ITC to continue with this performance.
    Talal Saad AlHasawi

    ITC service was in overall excellent. Thanks.
    Wael M. Morsy

    This course was good and a nice guide to the PMP exam. Thanks.
    Yazeed Mohamed Mreki
    General Authority of Civil Aviation (GACA)

    It was good course & good preparation with excellent instructor. Thanks a lot.
    Faisal Mahdi Al-Qahtani

    It was a nice course to have. I suggest taking this course with the same instructor to other people. Thanks for the instructor for his kindness & helfull during the course.
    Abdul-Moniem Al-Humoud

    It is very important course, which enable us to improve our knowledge to work approaching our big account and can be recall us the key account. This is will support us to active result for the best of the Co.
    Mohammed Amjad
    Al-Suwadi Services

    The instructor is highly and technical knowledgeable in explaining all the subject in the course taken.
    Noel V. Garan
    Coldstorec Group Of Saudi Arabia

    Instructor was well prepared and knowledgeable I gain lot of useful information.
    Gulam Khan
    Saudi Aramco

    It was a good learning experience. Got to know the concept involved in key account.
    Muthuraman Nachiappan
    Al-Suwadi Services

    The instructor Mr. Ahmed Sabry has a very nice spirit.
    Salam Fakhoury
    Al Khodari Company

    It is very useful to us and increase our knowledge.
    Mohammed Rashed Afifi
    Al Khodari Company

    The course is excellent and helpful. It help me in organizing the work in more safe manner.
    Muzammil Hayat
    Al Khodari Company

    The instructor is very knowledge and hard working, his way of teaching is very good.
    Ibrahim Darwish
    Al Khodari Company