CATEGORY TYPE: Quality & Auditing

COURSE NAME:ISO 9001-2008 Quality Management System (QMS) Lead Auditor - IRCA Certification


This course can be scheduled at your convenience, to request this course please click here

This course introduces employees to the ISO 9001:2008 standard and its implementation by explaining – in an easy-to-understand manner – the ISO 9001 standard and its benefits to the company and employees. This course addresses the various requirements of ISO 9001:2008 and focuses on those that are relevant to their work; the course further explains the ISO 9001 documentation requirements. Finally, this ISO 9001 training course involves the employees by explaining their part in the ISO 9001 quality management system.


At the completion of this course, delegates will gain:

  • Understanding of the new requirements of ISO 9001: 2008 standard and its structure,
  • Understanding the contents of the quality manual and its developing process,
  • Capability of developing procedure, work instructions, and forms,
  • Understanding the concept and evolution of the QUALITY,
  • Understanding the difference between quality assurance and quality control,
  • Understanding the difference between observation and non-conformity.

Lesson 1: What is Quality?

  • Definition of Quality
  • History of Quality
  • Product Quality
  • Service Quality
  • Quality Control Vs Quality Assurance


Lesson 2: Background and Development of ISO 9001:2008

  • Introduction and overview of ISO 9000
  • Evolution of the Standard
  • Process Approach
  • The Quality Management Principles and its contribution to ISO 9001 Foundation.
  • The benefits of ISO 9001:2008
  • ISO 9001:2008 certification process


Lesson 3: The Structure and Requirements of ISO 9001:2008

  • Introduction
  • ISO 9001:2008 Structure and requirements:
  • Quality management system
  • Management responsibilities
  • Resource management
  • Product realization
  • Measurement, analysis, and improvement
  • The Documentation Requirements of ISO 9001:2008
  • Audit Findings (Observation, Minor NC, Major NC)


Lesson 4: Developing QMS versus ISO 9001:2008 Requirements

  • Determine the size of ISO 9001:2008 documentation
  • Identifying scope of work
  • Identifying exclusions, write its justifications
  • Developing quality policy
  • Developing Organization structure
  • Developing quality manual
  • Developing quality objectives
  • Developing Key Performance Indicators.
  • How to write Procedures. Work instructions, and forms.
  • Department managers
  • Engineers.
  • All levels of company employees.
  • Independent consultants may be interested to attend
    • 5 Day(s)

    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi

    Really this course is important for any inspector, so I will recommended it for our employees. And thanks a lot!
    Ahmed Al-Yami

    You are doing excellent bringing such very talented instructor. Please keep it up.
    Ahmed Afifi
    Al-Zamil CoolCare

    I would like to appreciate you as well as the instructor for a good training due to the fact that the helping to gain new information about the types of valve with advantages and disadvantage as well. Many thinking.
    Zaki Ali Aldawood

    This course was very beneficial and helpful to understand one of the Major NDT method. I encourage ITC to continue with this performance.
    Talal Saad AlHasawi

    ITC service was in overall excellent. Thanks.
    Wael M. Morsy

    This course was good and a nice guide to the PMP exam. Thanks.
    Yazeed Mohamed Mreki
    General Authority of Civil Aviation (GACA)

    It was good course & good preparation with excellent instructor. Thanks a lot.
    Faisal Mahdi Al-Qahtani

    It was a nice course to have. I suggest taking this course with the same instructor to other people. Thanks for the instructor for his kindness & helfull during the course.
    Abdul-Moniem Al-Humoud

    It is very important course, which enable us to improve our knowledge to work approaching our big account and can be recall us the key account. This is will support us to active result for the best of the Co.
    Mohammed Amjad
    Al-Suwadi Services

    The instructor is highly and technical knowledgeable in explaining all the subject in the course taken.
    Noel V. Garan
    Coldstorec Group Of Saudi Arabia

    Instructor was well prepared and knowledgeable I gain lot of useful information.
    Gulam Khan
    Saudi Aramco

    It was a good learning experience. Got to know the concept involved in key account.
    Muthuraman Nachiappan
    Al-Suwadi Services

    The instructor Mr. Ahmed Sabry has a very nice spirit.
    Salam Fakhoury
    Al Khodari Company

    It is very useful to us and increase our knowledge.
    Mohammed Rashed Afifi
    Al Khodari Company

    The course is excellent and helpful. It help me in organizing the work in more safe manner.
    Muzammil Hayat
    Al Khodari Company

    The instructor is very knowledge and hard working, his way of teaching is very good.
    Ibrahim Darwish
    Al Khodari Company