CATEGORY TYPE: Quality & Auditing

COURSE NAME:Statistical Techniques for Quality Control and Improvement


This course can be scheduled at your convenience, to request this course please click here


Providing the participants with a solid background about quality control and quality improvement that should cover the concepts, the relevant standards, the system planning processes, and the system implementation and improvement.



  • The concept of quality
  • Quality costs and their categories
  • Defect prevention concept
  • The system approach to QA
  • Quality creator and quality user
  • Organization for quality and quality systems
  • Customer-supplier relationships: internal and external
  • Quality and productivity tradeoff
  • Customer-Related Processes
  • Definition of requirements
  • Review and approval
  • Customer communication
  • Quality of Design
  • Design planning
  • Design verification and validation
  • FMEA techniques
  • Quality function Deployment (QFD)
  • Supplier selection and evaluation
  • Process planning
  • Production planning
  • Dispatching processes
  • Monitoring of processes
  • Sampling plans
  • Inspection processes
  • Control of measurement methods and devices
  • Packaging and labeling
  • Storage and retrieval
  • Delivery processes
  • Post-sales activities
  • Statistical Quality Control
  • Process capability Studies.


  • Quality management and quality control managers and their subordinates.
    • 5 Day(s)

    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi

    Really this course is important for any inspector, so I will recommended it for our employees. And thanks a lot!
    Ahmed Al-Yami

    You are doing excellent bringing such very talented instructor. Please keep it up.
    Ahmed Afifi
    Al-Zamil CoolCare

    I would like to appreciate you as well as the instructor for a good training due to the fact that the helping to gain new information about the types of valve with advantages and disadvantage as well. Many thinking.
    Zaki Ali Aldawood

    This course was very beneficial and helpful to understand one of the Major NDT method. I encourage ITC to continue with this performance.
    Talal Saad AlHasawi

    ITC service was in overall excellent. Thanks.
    Wael M. Morsy

    This course was good and a nice guide to the PMP exam. Thanks.
    Yazeed Mohamed Mreki
    General Authority of Civil Aviation (GACA)

    It was good course & good preparation with excellent instructor. Thanks a lot.
    Faisal Mahdi Al-Qahtani

    It was a nice course to have. I suggest taking this course with the same instructor to other people. Thanks for the instructor for his kindness & helfull during the course.
    Abdul-Moniem Al-Humoud

    It is very important course, which enable us to improve our knowledge to work approaching our big account and can be recall us the key account. This is will support us to active result for the best of the Co.
    Mohammed Amjad
    Al-Suwadi Services

    The instructor is highly and technical knowledgeable in explaining all the subject in the course taken.
    Noel V. Garan
    Coldstorec Group Of Saudi Arabia

    Instructor was well prepared and knowledgeable I gain lot of useful information.
    Gulam Khan
    Saudi Aramco

    It was a good learning experience. Got to know the concept involved in key account.
    Muthuraman Nachiappan
    Al-Suwadi Services

    The instructor Mr. Ahmed Sabry has a very nice spirit.
    Salam Fakhoury
    Al Khodari Company

    It is very useful to us and increase our knowledge.
    Mohammed Rashed Afifi
    Al Khodari Company

    The course is excellent and helpful. It help me in organizing the work in more safe manner.
    Muzammil Hayat
    Al Khodari Company

    The instructor is very knowledge and hard working, his way of teaching is very good.
    Ibrahim Darwish
    Al Khodari Company