CATEGORY TYPE: Business & Management

COURSE NAME:Business Change Management


This course can be scheduled at your convenience, to request this course please click here
  • Change management is a growing practice that major companies deploy & resort to in today's business environment to manage their changes. In our current world market dynamics, change has become an ongoing process which all companies experience every day.


  • Change is not only limited to organizational or personnel changes that results from activities such as business process reengineering, companies organization restructuring or business re-modeling, but, is an expandable ideology which includes business processes, tools & systems (e.g.: ERP systems).


  • This broad insight to business changes has initiated frequent use of change management concepts & mandated having a robust change management process to mitigate any business risks or losses (financial/assets/reputation) and ensures business continuity at the market place.


  • This course addresses all areas of the change management process and sheds more light on change management techniques & tool kits required to effectively manage the change through all change stages.

Day 1: Change Management (CM) Introduction


  • Defining CM, Why is it important in today's business environment? 
  • CM types, applications and use - the change curve.
  • Organizational alignment & personal changes


Day 2: Risk Assessment Practices


  • Risk Assessment Metrics
  • Risk Mitigation Analysis
  • A risk Assessment simulating exercise


Day 3: Change Management process


  • Change Management decision tree.
  • Elements of Change Management: from change identification to execution.
  • Change Management Milestones; putting a plan into action
  • The power of Communication.


Day 4: Executing & Monitoring System/Process Change


  • Change Readiness; Role of change agents
  • Back-up & Business Continuity Plans
  • Importance of the cutover plans
  • How to test, document & close out changes.


Day 5: Practical workshop - Case study


  • Desk top exercise for simulating a change management case study
  • Class room discussions
  • Sessions wrap up & take-away milestones.
  • Business managers, function/department/division managers in any layer in the organization
  • HR Managers/supervisors / personnel
  • Administration Managers or business support (e.g.: IT/GIS, Procurement, Supply, A&F....)
  • Change leads, change managers & change agents involved in any change in their business environment.
    • 5 Day(s)

    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi

    Really this course is important for any inspector, so I will recommended it for our employees. And thanks a lot!
    Ahmed Al-Yami

    You are doing excellent bringing such very talented instructor. Please keep it up.
    Ahmed Afifi
    Al-Zamil CoolCare

    I would like to appreciate you as well as the instructor for a good training due to the fact that the helping to gain new information about the types of valve with advantages and disadvantage as well. Many thinking.
    Zaki Ali Aldawood

    This course was very beneficial and helpful to understand one of the Major NDT method. I encourage ITC to continue with this performance.
    Talal Saad AlHasawi

    ITC service was in overall excellent. Thanks.
    Wael M. Morsy

    This course was good and a nice guide to the PMP exam. Thanks.
    Yazeed Mohamed Mreki
    General Authority of Civil Aviation (GACA)

    It was good course & good preparation with excellent instructor. Thanks a lot.
    Faisal Mahdi Al-Qahtani

    It was a nice course to have. I suggest taking this course with the same instructor to other people. Thanks for the instructor for his kindness & helfull during the course.
    Abdul-Moniem Al-Humoud

    It is very important course, which enable us to improve our knowledge to work approaching our big account and can be recall us the key account. This is will support us to active result for the best of the Co.
    Mohammed Amjad
    Al-Suwadi Services

    The instructor is highly and technical knowledgeable in explaining all the subject in the course taken.
    Noel V. Garan
    Coldstorec Group Of Saudi Arabia

    Instructor was well prepared and knowledgeable I gain lot of useful information.
    Gulam Khan
    Saudi Aramco

    It was a good learning experience. Got to know the concept involved in key account.
    Muthuraman Nachiappan
    Al-Suwadi Services

    The instructor Mr. Ahmed Sabry has a very nice spirit.
    Salam Fakhoury
    Al Khodari Company

    It is very useful to us and increase our knowledge.
    Mohammed Rashed Afifi
    Al Khodari Company

    The course is excellent and helpful. It help me in organizing the work in more safe manner.
    Muzammil Hayat
    Al Khodari Company

    The instructor is very knowledge and hard working, his way of teaching is very good.
    Ibrahim Darwish
    Al Khodari Company