CATEGORY TYPE: Quality & Auditing

COURSE NAME:Integrated program for KAIZEN Japanese strategy in improving organizations' performance


This course can be scheduled at your convenience, to request this course please click here

One way in which permanent improvements can be brought about is by the use of small empowered group activities. These improvement activities are often referred to a lean environment as Kaizens. Kaizen, originally a Buddhist word, loosely translates to describing all of the continuous improvement (CI) activities with an organization. Kaizen makes uses of small groups of people to make relatively small, positive changes within their own area of expertise.



Every organization strives for continuous improvement in order to satisfy customer demand, improve value, and maintain competitiveness. While some initiatives may bring about some instant success, momentum can soon be lost if the continuous improvement activities are not embedded within the organization and its culture. This course shows one method of bringing about permanent productive change within your business.

What you will learn
At the conclusion of the course each delegate will be able to appreciate:

  • Where waste (non-value added activities) can be found in a business
  • How to identify prioritized areas for improvement
  • The kaizen approach to incremental improvement
  • How to apply Kaizen in the public or service sector as well as the industrial sector
  • The soft managerial skills required by managers to both implement and sustain a continuous improvement culture
  • How to get difficult people on board: How to implement Kaizen
  • Improvement metrics
  • The relationship between Kaizen and Total quality management
  • The relationship between Kaizen and Lean Thinking or Lean Management


Section 1: An Introduction:

  • What is Kaizen? What is the philosophy behind it?
  • Historic review.

Section 2: Wastes:

  • What are the 3 Ms?
  • What are the 7 wastes – non value added activities in our organization?
  • Can Kaizen be used in the service Sector? How?

Section 3: Problem Solving Tools with Kaizen:

  • Basic Problem Solving – Ishikawa and 5 Whys
  • Other tools such as: 5S, Kanban, SMED, TPM, Value Stream Mapping etc.

Section 4: Kaizen Strategies in the work Place:

  • Kaizen and Kaikaku (Kaizen Blitz) - Definitions
  • The CI Office
  • JIDOKA: Smart automation
  • Suggestion card system

Section 5: Cleanliness:

  • A full description of the 5 S method with examples

Section 6: Running Kaizen projects:

  • MBWA – The Gemba Walk
  • How to create Kaizen Teams?
  • Continuous Improvement with Kaizen
  • Importance of having internal auditors

Section 7: Kaizen and other Quality Improvement methodologies:

  • Relationship between Kaizen and Total Quality Management
  • Relationship between Kaizen and Lean methodologies

Section 8: Workshops, Case Studies and examples


Those who would benefit from this workshop include:

  • Office personnel and Operators - to understand the importance of following Kaizen as an every-day occurrence
  • Leadership- to learn how to evaluate people's Kaizen forms (improvement proposals)
  • Engineers and lean leaders - to understand how to introduce, support, and teach Kaizen
  • Organizations at any stage in a lean transformation that are struggling with:
    • Failures to sustain the results from past suggestions or kaizen events
    • Problems in getting collaborators to propose improvements for their work areas
    • Poor ownership and accountability from employees, for changing the status quo
    • 5 Day(s)

    The presentation is generally appealing to me. The dedication & devotion of the instructor are both laudable & admirable.
    Mohammed F. Alotaibi

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    Al-Zamil CoolCare

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    General Authority of Civil Aviation (GACA)

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    Al-Suwadi Services

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    Coldstorec Group Of Saudi Arabia

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    Saudi Aramco

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    Al-Suwadi Services

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    Al Khodari Company

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    Al Khodari Company

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    Al Khodari Company

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    Al Khodari Company